At Orange, we take pride in the quality of our products and your satisfaction with their performance. Thus, Orange would like to offer a limited lifetime warranty to you, and warrants our products to be free from defects in material and workmanship under normal use and service.

 

What you do:

All you need to do is to buy and register with us at our website, www.orange-electronic.com, within 30 calendar days following your purchase of the Orange product.

 

Who is covered:

This warranty is applicable only to the original Orange product purchaser together with his registered vehicle and shall not be extended to any other person or transferee.

 

What is not covered:

This warranty does not cover defects resulting from improper or unreasonable use or maintenance; failure to follow operating instructions; accident, misuse, neglect or mishandling; unauthorized alteration or modification of original condition; ; product that requires modification or adaptation to enable it to operate in any country other than the country for which it was designed, manufactured, approved and/or authorized, and products purchased from unauthorized dealers. This warranty is voided if you sell or otherwise transfer the title or the registration of the vehicle where the product is installed to a third party or install the product to a vehicle different from the one registered with us. This warranty doesn’t cover the labor costs incurred, if any.

 

What we will do:

As your exclusive remedy, Orange will replace, free of charge, any Orange product that in Orange‘s reasonable determination contains defects in material and workmanship under normal use and service with another compatible or substitutable Orange product.

 

Other legal rights:

This limited warranty gives you specific legal rights, and you also may have other rights that vary from state to state or country to country. Some states, provinces, jurisdictions or countries do not allow limitations on implied warranties or the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.

 

Personal information we collect

In general, we collect personal information about you to support your relationship with Orange Electronic and to manage our business. We obtain personal information through various means, including:

Forms and requests you submit to us

Other sources
The personal information we collect may include:

Name, Car information, and email address

Billing information, such as credit or debit card number, verification number and expiration date

Information about purchases or other transactions with us. We may combine the personal information we receive from one source with information we receive from other sources.

 

How we use personal information

In general, we use the personal information we collect about you to support your relationship with Orange and to manage our business. We may use your personal information for various purposes, including:

To complete a purchase or other transaction that you initiate

To respond to your request for information and provide you with more effective and efficient customer service

To provide you with product updates and information about products you have purchased from us

For analysis, marketing research and reports

To manage our business

As permitted or required by applicable law

We may also use your personal information to contact you by email regarding Orange products, services, promotions and special events.

 

Information we share

We do not share personal information with companies, organizations and individuals outside of Orange unless one of the following circumstances applies:

With your consent




We will share personal information with companies, organizations or individuals outside of Orange when we have your consent to do so. We require opt-in consent for the sharing of any sensitive personal information.

For external processing




We provide personal information to our affiliates or other trusted businesses or persons to process it for us, based on our instructions and in compliance with our Privacy Policy and any other appropriate confidentiality and security measures.

For legal reasons




We will share personal information with companies, organizations or individuals outside of Orange if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:

meet any applicable law, regulation, legal process or enforceable governmental request.

enforce applicable Terms of Service, including investigation of potential violations.

detect, prevent, or otherwise address fraud, security or technical issues.

protect against harm to the rights, property or safety of Orange, our users or the public as required or permitted by law.

We may share non-personally identifiable information publicly and with our partners – like publishers, advertisers or connected sites. For example, we may share information publicly to show trends about the general use of our services. If Orange is involved in a merger, acquisition or asset sale, we will continue to ensure the confidentiality of any personal information and give affected users notice before personal information is transferred or becomes subject to a different privacy policy.

 

Privacy preferences

You have choices about our use and sharing of your personal information for marketing purposes. You may, at any time, ask us not to:

Use your personal information to contact you by email regarding Orange products, services, promotions and special events that might appeal to your interests

Share your name and contact information with our affiliates and third parties so that they may contact you by email regarding products, services, promotions or special events that might appeal to your interests