At Orange, we take pride in the quality of our products and your satisfaction with their performance. Thus, Orange would like to offer a limited lifetime warranty to you, and warrants our products to be free from defects in material and workmanship under normal use and service.

 

What you do:

All you need to do is to buy and register with us at our website, www.orange-electronic.com, within 30 calendar days following your purchase of the Orange product.

 

Who is covered:

This warranty is applicable only to the original Orange product purchaser together with his registered vehicle and shall not be extended to any other person or transferee.

 

What is not covered:

This warranty does not cover defects resulting from improper or unreasonable use or maintenance; failure to follow operating instructions; accident, misuse, neglect or mishandling; unauthorized alteration or modification of original condition; ; product that requires modification or adaptation to enable it to operate in any country other than the country for which it was designed, manufactured, approved and/or authorized, and products purchased from unauthorized dealers. This warranty is voided if you sell or otherwise transfer the title or the registration of the vehicle where the product is installed to a third party or install the product to a vehicle different from the one registered with us. This warranty doesn’t cover the labor costs incurred, if any.

 

What we will do:

As your exclusive remedy, Orange will replace, free of charge, any Orange product that in Orange‘s reasonable determination contains defects in material and workmanship under normal use and service with another compatible or substitutable Orange product.

 

Other legal rights:

This limited warranty gives you specific legal rights, and you also may have other rights that vary from state to state or country to country. Some states, provinces, jurisdictions or countries do not allow limitations on implied warranties or the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.

 

Personal information we collect

In general, we collect personal information about you to support your relationship with Orange Electronic and to manage our business. We obtain personal information through various means, including:

1. Forms and requests you submit to us
2. Other sources
The personal information we collect may include:
3. Name, Car information, and email address
4. Billing information, such as credit or debit card number, verification number and expiration date
5. Information about purchases or other transactions with us We may combine the personal information we receive from one source with information we receive from other sources.

 

How we use personal information

In general, we use the personal information we collect about you to support your relationship with Orange and to manage our business. We may use your personal information for various purposes, including:

1. To complete a purchase or other transaction that you initiate
2. To respond to your request for information and provide you with more effective and efficient customer service
3. To provide you with product updates and information about products you have purchased from us
4. For analysis, marketing research and reports
5. To manage our business
6. As permitted or required by applicable law
7. For other purposes
We may also use your personal information to contact you by email regarding Orange products, services, promotions and special events.

 

Why and how we share personal information

Orange may share your personal information with our affiliates and with third parties (companies not subject to common ownership or management with Orange) as follows:

1. To assist us in providing you with services or completing a purchase or other transaction that you initiate
2. To assist us in managing our business and to perform activities such as research and analysis
3. To assist us in marketing, such as the administration of our promotional email and online advertising programs
4. To respond to legal process, or to establish or exercise our legal rights or defend against legal claims
5. As permitted or required by applicable law
We may also share your contact information with our affiliates and third parties so that they may contact you by email regarding products, services, promotions or special events that might appeal to your interests. Please see Privacy preferences below if you wish to restrict the sharing of your personal information for this purpose.

 

Privacy preferences

You have choices about our use and sharing of your personal information for marketing purposes. You may, at any time, ask us not to:

1. Use your personal information to contact you by email regarding Orange products, services, promotions and special events that might appeal to your interests
2. Share your name and contact information with our affiliates and third parties so that they may contact you by email regarding products, services, promotions or special events that might appeal to your interests